Business

Customer Experience for SMES: How to Get It Right From the Start?

Customer Experience for SMES: How to Get It Right From the Start?

Business
The modern consumer of the digital millennium will expect nothing but the best when it comes to the experience and customer service offered to them. When the consumer chooses to interact with instead of the numerous options available in the market, they expect reciprocation for their effort. As the patterns of consumption change on fastidious speeds and competition runs rampant in all niches of the market, maintaining an optimal customer service has become a need of the hour for the small and medium enterprises. Studies have estimated that by the end of 2020, the aspect of customer service over product/services will be the key differentiator among different businesses. When discussing differentiators, one must not miss out on the fact that the dynamics for SMEs differ significantly from...
How Many Business Cards Should I Order? A Simple Guide

How Many Business Cards Should I Order? A Simple Guide

Business
Maybe you recently opened one of the 30 million-plus small businesses in the US. Perhaps you got a big promotion recently. Perhaps you're getting serious about your side hustle. If so, you'll probably start asking something like: "Should I get business cards? Right after that, you probably ask: "How many business cards should I order?" Deciding if you should get business cards and how many isn't a cut-and-dried issue. If you're struggling with this now, keep reading for a quick guide on ordering business cards. Do You Have a Design? Before you consider the "how many" question, you must first address the design question. While most business card printers will give you options, it's still on you to develop a final design. If you're not happy with the necessary options offered by ...
Business Made Easy: Excel Help to Make Business Projects Easier

Business Made Easy: Excel Help to Make Business Projects Easier

Business
Excel is an essential program for most businesses. If you're new to Excel, it may seem a little overwhelming. Even if you've been using it for years, there are probably still things you wish you knew how to do. Here are some top tips and excel help to make your business projects easier. Excel Tips Let's start with the basics. There may be times when you need to type sentences into your excel. Use Alt+Enter to create a new line within the same cell. Alternatively, use Text Wrap, and Excel will fit your type to the cell. You can also Merge Cells. Highlight the selection to merge and press the Merge Cells button. Ctrl+F or Cmd+F will bring up the Find feature so that you can search Excel sheets for specific info quickly. Find the Freezing Panes option under view. It will keep thing...
Stand Out From the Crowd: Why Packing Materials Matter

Stand Out From the Crowd: Why Packing Materials Matter

Business
When it comes to crushing your competition, packing materials matters a lot! Many retailers focus on the product, which is great, but you cannot forget product packaging as an entrepreneur. How your business gets shipped out in custom mailers says a lot about your brand. The packaging is more than a vessel for your goods, but they also say something about your brand's integrity. When it comes to promotion, the way you pack your stuff communicates many things, especially since human beings are naturally visual creatures. The way goods are packed as equally important as the goods you send. You want your clients to be happy with both. Here's why your packing materials bear a huge weight on your business: Allows You to Show Your Brand's Character The shipped package you send out is the f...
Why Should You Use Tilt-Up Construction for Any Building

Why Should You Use Tilt-Up Construction for Any Building

Business
As with any other industry, the construction industry has been advancing rapidly, thanks to the development of new technologies and innovations. Nowadays, companies are always seeking new construction methods to boost efficiency and work speed while maintaining strength and durability. Among the many techniques available today, tilt-up construction continues to be a popular choice, especially for commercial buildings. As its name suggests, tilt-up construction involves building walls on the ground, then lifting them into their place.  Though tilt-up construction has been around for quite some time now, it continues to be refined with innovations to deliver better quality and service. With the introduction of ready-mix concrete, modern and advanced cranes, and other helpful tools, tilt-u...
How Hosted Call Centres Can Help Small Businesses

How Hosted Call Centres Can Help Small Businesses

Business
 Cloud-based technology has become a significant milestone for businesses in different industries. Nowadays, many companies rely on the cloud to serve as a central database storing important records and data so that employees can access them remotely at any time and place. Unsurprisingly, call centres are also starting to adopt cloud-based solutions to provide customer service without being in a designated place. With the competitiveness of the workplace today, customers want quick answers more than ever, so speed and quality are of the utmost importance when communicating with them. One of the biggest challenges that businesses face, however, is the lack of human resources to service all customers at the same time. It can be difficult to scale your operations if you do not have enough ...

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